Refund policy

At BeautyByte, customer satisfaction is important to us, but due to the nature of our products and our fulfillment process, the following terms apply:

• We accept return requests within 7 days of delivery. Requests made after this period will not be eligible for a refund or exchange.
• To be eligible for a return, the item must be unused, unopened, and in its original packaging, with all tags and seals intact. Used, opened, or damaged (by the customer) items cannot be returned for hygiene and safety reasons, as is standard for beauty and personal care products.
• Customers must contact us at beautybytsh0p@gmail.com before sending any item back. Items returned without prior authorization will not be accepted or refunded.
• Return shipping costs are the responsibility of the customer, unless the item arrived defective, damaged, or incorrect due to our error.
• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. Approved refunds are processed within 5–10 business days to the original payment method, minus any applicable shipping and handling costs.
• Final sale items (clearance, bundles, gift sets, or items marked "Final Sale") are not eligible for return or refund under any circumstances.
• We reserve the right to refuse a return or refund if the item does not meet the above conditions, or if we suspect misuse, fraud, or abuse of this policy.
• If your order arrives defective or damaged in transit, you must notify us within 48 hours of delivery with photo/video evidence so we can offer a replacement or refund.